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My Services
I am available to advocate for clients throughout Dallas, Highland Park, University Park, Irving, Grapevine, Southlake, Carrollton, Farmer's Branch, Plano, Arlington, and beyond.
Also available remotely throughout the United States.
ER/ICU/Crisis Patient Advocate
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I will come to your hospital bedside to help explain the critical care process and assist with the "translation" of the mountain of information you will receive from a multitude of specialists.
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I will educate you about your condition, treatment options, and what to expect at every stage of inpatient care, including end of life options.
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I will assist with nursing and provider communication, including keeping extended family looped in with the information you want to share. I can also help smooth and repair medical related conflict.
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Hospital and Doctor’s Appointment Support

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I will accompany you to hospital stays and doctor’s visits to ensure your questions are answered and concerns addressed.

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With your permission, I will communicate with healthcare providers on your behalf to clarify treatment plans, diagnoses, and next steps.

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I will act as your advocate to ensure you receive compassionate, patient-centered care directed by your goals and priorities.
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Medication and Disease Process Education
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I can provide clear, easy-to-understand explanations of your medications, including how and when to take them.

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Educating you about your condition, treatment options, and what to expect at every stage of care.

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I will always empower and advocate for you to make informed decisions about your health with confidence.
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Medical Coordination
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I can manage and organizing your healthcare appointments, tests, and referrals to ensure seamless care.

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I will create a medical binder, assemble your medical records and facilitate communication between your healthcare providers to create a unified care plan.

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I will arrange appropriate follow-ups and ensure you stay on top of your healthcare needs.
Pricing
Crisis advocacy - ER/PCU/ICU bedside
$300 crisis intake at bedside
Includes the first 1.5 hours for quick assessment, triaging needs,
any conflict resolution and plan of care
Initial assessment for non-crisis: $225
1.5 hour meeting in home or public space
Medical profile, needs assessment and plan of care
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After initial assessments, if you choose to proceed, a retainer will be set up for remaining work.
Any unused portion of retainer is fully refundable.
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Retainer
$800, ~ 8 hours of work
In hospital rate $150
In person visit $125 hr
Remote services $100
What is a Board Certified Patient Advocate (BCPA):
The Patient Advocate Certification Board (PACB) is the credentialing body for the profession. Independent Patient Advocates who have been certified by the PACB proudly display the BCPA credentials on their profile page. The Board works to manage and maintain a universally recognized certification for patient/health advocates; establish and maintain relevant knowledge domains, skills, ethical standards and best practices for advocates; collaborate with healthcare consumers to achieve patient and family centered care; establish professional development for certified advocates; and promote and professionalize patient advocacy.
While Board Certified Patient Advocates can have many backgrounds, choosing an Advocate with a medical background is the optimal partnership in healthcare.
Get in Touch
Leah Nolan, RN, BSN, CCRN, BCPA
214-281-8133 Leah@garnetadvocacy.com
5473 Blair Rd Ste 100 PMB 916299
Dallas, Texas 75231-4227 US
Contact me today to learn how I can support you or a loved one in navigating the healthcare system and achieving better health outcomes. I can advocate in person anywhere in the Dallas/Fort Worth metroplex, or remotely via Zoom, Phone, etc.