Name: Garnet RN Patient Advocacy
Address: Dallas, TX, 75229, US
Telephone: 214-281-8133

Privacy Policy for Garnet RN Patient Advocacy

Effective Date: 12/12/2024

At Garnet RN Patient Advocacy, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. By accessing or using our website, you agree to the practices described in this policy.

1. SMS Consent and Terms & Conditions:

Information or phone numbers obtained as part of SMS Consent will NOT be sold or shared with third parties or affiliates. We will only communicate via SMS via the HIPAA compliant third party, "RingCentral".

With your permission, we may contact you via phone, text message or email. These messages may contain information about appointments, case management progress, patient education or other coordination communication.

Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at Www.garnetadvocacy.com/privacypolicy

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Leah Nolan Garnet RN Patient Advocacy. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at Www.garnetadvocacy.com/privacypolicy. Message HELP for help. Reply STOP to any message to opt out.

2. Information We Collect

We collect two types of information from users:

Personal Information: This includes information that identifies you personally, such as your name, email address, phone number, medical history, and other information you provide through our website (e.g., during registration, contact forms, or consultations).
Non-Personal Information: This includes data that does not identify you personally, such as browser type, device type, IP address, location data, and browsing activity on our website. This information is collected to improve the functionality and user experience of our site.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide patient advocacy services, consultations, and respond to inquiries.
To process and manage your account, including appointment scheduling or communications with healthcare professionals.
To improve our website, services, and user experience.
To send newsletters, promotions, and updates (only if you have opted-in to receive such communications).
To comply with legal obligations and medical regulations.

4. Data Sharing and Disclosure

We respect your privacy and will not share or sell your personal information to third parties, except in the following circumstances:

With Healthcare Providers: If you have authorized it or if it is necessary for the provision of patient advocacy services.
Service Providers: We may share your information with trusted third-party service providers who assist with our website’s operations, such as hosting, payment processing, or email services. These providers are required to maintain confidentiality and are prohibited from using your information for any other purposes.
Legal Compliance: We may disclose your information when required by law, such as to comply with court orders or government regulations.

5. Data Security

We take the security of your personal information seriously and employ a variety of security measures to protect it. These measures include encryption, secure servers, and access controls to prevent unauthorized access to your data. However, please note that no system is 100% secure, and we cannot guarantee the absolute security of your personal information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us collect non-personal information, such as your IP address and browsing behavior. You can control cookies through your browser settings and choose whether or not to accept them.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information. If you wish to update or review the data we have collected about you, or if you would like to withdraw your consent for us to process your data, please contact us at [email address or contact form].

Additionally, you can opt-out of receiving marketing communications by clicking the unsubscribe link in our emails or by contacting us directly.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have collected information from a child under the age of 13, please contact us immediately, and we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" at the top will be revised accordingly. Please review this policy periodically to stay informed about how we are protecting your information.